apk88 Privacy Policy — Your Data, Your Rights
apk88 is committed to protecting the privacy of every player in Bangladesh. This policy explains exactly what personal data we collect, how we use it, who we share it with, and how you can control it.
Effective Date: 1 January 2026. This Privacy Policy applies to all users of the apk88 platform at https://apk88.ws. By registering an account or using any apk88 service, you acknowledge and consent to the data practices described in this policy.
Introduction
apk88 ("we", "us", "our") operates the online gaming platform accessible at https://apk88.ws. We take the privacy of our players seriously and are committed to handling personal data with care, transparency, and security. This Privacy Policy explains our practices regarding the collection, use, storage, and disclosure of personal information provided by users of the platform, including players located across Bangladesh in cities such as Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.
By accessing or using the apk88 platform, you confirm that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you must not use the platform. This policy applies to all data collected via the apk88 website, including registration forms, payment processing, gameplay data, and customer support interactions.
Your Privacy at a Glance
All data transmitted between your device and apk88 is protected by SSL encryption at all times.
apk88 never sells, rents, or trades your personal data to third-party marketers or advertisers.
We collect only the data necessary to operate the platform, verify accounts, and process payments safely.
You have the right to access, correct, or request deletion of your personal data at any time by contacting support.
apk88 uses cookies solely to improve platform performance and session security. No third-party tracking cookies are placed without consent.
For all privacy-related queries, contact our team at [email protected]. We respond within 48 hours on business days.
1. Who We Are and How to Contact Us
apk88 is the data controller for all personal information collected through the apk88 website and platform. We are responsible for deciding how and why your personal data is processed. If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact our privacy team by email at [email protected]. Please do not include your password or full payment details in any correspondence. Reference your registered mobile number to help us locate your account.
apk88 operates exclusively as an online gaming platform accessible via web browser. We do not operate physical premises in Bangladesh or elsewhere. All data collection and processing is handled digitally through the platform's secure infrastructure. This Privacy Policy covers all services offered via https://apk88.ws, including the main gaming interface, the account registration and login system, the payment gateway integration, and our customer support system.
2. What Personal Data We Collect
apk88 collects personal data in two ways: data you actively provide to us, and data we collect automatically when you use the platform. We collect only what is necessary to operate the service, comply with applicable legal obligations, and maintain platform security.
- Registration data: mobile number, full name, date of birth, and a password you create. This data is required to open and verify your apk88 account.
- KYC verification data: a copy of a government-issued identity document (e.g. National ID card) and, where required, a selfie photograph. This is collected only when identity verification is triggered.
- Payment data: your bKash, Nagad, Rocket, or Upay mobile wallet number and transaction reference numbers. apk88 does not store full payment credentials — payment processing is handled by the respective wallet providers.
- Usage data: login timestamps, IP address, device type and operating system, browser type, pages visited, session duration, and gameplay activity logs. This data is collected automatically to secure your account and improve the platform.
- Support communications: the content of messages you send to apk88 support via email at [email protected], including any attachments or screenshots you voluntarily share to resolve a query.
apk88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will delete that data promptly and close the associated account. If you believe a minor has registered on the platform, please notify us immediately at [email protected].
3. How We Use Your Personal Data
The following table summarises the main purposes for which apk88 processes personal data and the legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, mobile number, date of birth, password | Contractual necessity |
| Payment processing and fraud prevention | Wallet number, transaction references, IP address | Contractual necessity; legal obligation |
| Age and identity verification (KYC) | National ID, selfie, date of birth | Legal obligation; responsible gaming compliance |
| Platform security and fraud detection | Login timestamps, IP address, device data, session logs | Legitimate interests |
| Customer support and dispute resolution | Support correspondence, account data, transaction data | Contractual necessity; legitimate interests |
4. How We Share Your Personal Data
apk88 does not sell, rent, or trade personal data to any third party. We share personal data only in the limited circumstances described below, and only with parties who are bound by strict confidentiality and data protection obligations:
- Payment processors: bKash, Nagad, Rocket, and Upay receive the minimum data necessary to execute and verify payment transactions. These providers operate under their own privacy policies and regulatory frameworks.
- Game software providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive anonymised session and gameplay data for technical integration and RNG auditing purposes. No personally identifiable data is shared with game providers.
- Identity verification services: where KYC is required, a trusted third-party verification service provider may process a copy of your identity document and selfie solely to confirm your identity and age. These providers are contractually prohibited from using your data for any other purpose.
- Legal and regulatory authorities: apk88 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, a valid court order, or to defend against a legal claim. We will notify affected players where we are legally permitted to do so.
Outside of these scenarios, apk88 does not share your personal data with any external party. We do not share data with marketing agencies, data brokers, or analytics companies. All data sharing is governed by written agreements that impose data protection standards equivalent to those we apply internally.
5. Data Retention
apk88 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
- Account registration data and KYC documents: retained for the duration of the account and for 5 years following account closure, to comply with anti-money laundering obligations.
- Transaction records: retained for 7 years following the date of the transaction to satisfy financial record-keeping requirements.
- Gameplay and session logs: retained for 12 months for security monitoring and dispute resolution purposes, then deleted or anonymised.
- Support communications: retained for 3 years from the date of the most recent interaction to enable reference in the event of a follow-up query or dispute.
6. Cookies and Tracking Technologies
apk88 uses cookies — small text files stored on your device — to enable essential platform functions, maintain your session when you are logged in, and remember certain preferences. Without these cookies, core features of the platform such as account authentication and game session continuity would not function correctly.
apk88 uses the following categories of cookies:
- Strictly necessary cookies: these are essential for the platform to function. They manage your login session, maintain security tokens, and enable payment gateway redirects. They cannot be disabled without breaking core platform functionality.
- Performance cookies: these collect anonymised data about how players use the platform — which pages are visited most, how long sessions last, and where errors occur. This data is used solely to improve platform stability and performance.
- Functional cookies: these remember your language preference and certain display settings between sessions. They do not track browsing activity outside of apk88.
- Third-party cookies: apk88 does not place third-party advertising or behavioural tracking cookies. Game providers may set their own session cookies within their game iframes, subject to their own cookie policies.
7. Data Security
apk88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, bcrypt hashing for stored passwords, access controls that restrict data access to authorised personnel only, regular security audits and vulnerability assessments of the platform infrastructure, and automated anomaly detection systems that flag unusual account activity in real time.
While we apply industry-standard security practices, no online system is completely immune to risk. In the event of a data breach that is likely to result in a high risk to your rights or freedoms, apk88 will notify affected players promptly and take all reasonable steps to contain and remediate the breach. You can help protect your account by using a strong unique password, not sharing your login credentials, and logging out after each session on shared devices.
8. Your Rights Over Your Personal Data
As a user of apk88, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a description of your request. We will respond within 30 calendar days.
- Right of access: you have the right to request a copy of the personal data apk88 holds about you.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
- Right to erasure: in certain circumstances (e.g. where your data is no longer needed for the purpose it was collected), you may request that apk88 delete your personal data. Note that we may be unable to delete data where retention is required by law (e.g. KYC records or transaction history).
- Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being resolved.
- Right to object: where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
apk88 will not charge a fee for handling data rights requests submitted in good faith. However, we reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive. Identity verification may be required before we can fulfil a data rights request to ensure we release data only to the authorised account holder.
9. Children's Privacy
apk88 is strictly an adult platform. All services are intended for users aged 21 and above only. We do not knowingly market to, collect data from, or provide services to any person under the age of 21. Our registration flow includes a date-of-birth check and identity verification specifically to enforce this restriction. If a minor has accessed the platform using false information, we will close the account immediately upon discovery and delete all associated personal data, subject to any mandatory legal retention obligations.
Parents and guardians who believe a minor may have registered an account on apk88 should contact us immediately at [email protected]. Provide the mobile number used for registration if known. We will investigate the matter promptly, suspend access, and delete all personal data relating to the minor upon verification. apk88 takes its responsibilities in relation to child protection and underage gambling prevention seriously and cooperates fully with any relevant inquiry.
10. Changes to This Privacy Policy
apk88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes, we will update the effective date at the top of this page. Where we consider the changes to be significant, we will use reasonable efforts to notify registered players via their account contact details. Continued use of the platform after an updated Privacy Policy has been published constitutes acceptance of the revised policy.
We encourage all players to review this Privacy Policy periodically. The most current version will always be available at https://apk88.ws/privacy-policy. If you have any questions about a change to this policy, please contact us at [email protected] before continuing to use the platform.
11. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way apk88 handles your personal data, please contact our privacy team directly by email. Do not include your account password or full payment details in any email you send to us.
Privacy contact: [email protected]. Please include your registered mobile number (not your password) and a clear description of your query. Our team aims to acknowledge all privacy enquiries within 48 hours on business days and to resolve them fully within 30 calendar days.
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